Master CPR, AED & First Aid with certified instructors. Hands-on training. Walk in, learn lifesaving skills, walk out with your AHA eCard.

Refund Policy & Rescheduling

No Refund Policy

Kindly be aware that we adhere to a No Refund policy. Our dedication to fostering a more conducive learning environment involves maintaining smaller class sizes to optimize the instructor-to-student ratio. Cancellations have a negative impact on this commitment.
If unable to attend, consider rescheduling. If unable to reschedule and you have a colleague, friend, or family that you'd like to transfer your registration to, give us a call and we'll see how we can support you. Refer to our Rescheduling Policy for further details.

Rescheduling Policy
You have a 30 day window from the original course date to reschedule your class. If the rescheduled course is not successfully completed, it will be treated as a new registration, and a new class fee will apply. For all rescheduling/transfer transactions there is a $10 fee.
No Show
There is no refund for no-shows, and fees will be forfeited. In the case of absence, please notify the office to discuss options. A new registration and payment will be required for a future class.

Late Arrival and Class Closure
To minimize disruptions for fellow classmates, all classes close 15 minutes after the scheduled start time. Unfortunately, late students will not be admitted.


Rescheduling Due to Illness

If you are not feeling well, please do not attend your scheduled skills session. We ask that you contact us as soon as possible to reschedule. Your health and the health of other students is our priority. We appreciate your courtesy in letting us know so we can offer your spot to another student.